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Shipping Policy

At Autoparts Depots, we work hard to make sure your GMC, Chevy, and other auto parts arrive quickly and in perfect condition. This Shipping Policy explains how we handle processing, shipping, and delivery.

1. Order Processing

  • Orders are processed once payment is confirmed.

  • Standard processing time is 1–2 business days, excluding weekends and holidays.

  • If an item is out of stock or requires extra handling, we’ll notify you by email.

2. Shipping Methods & Costs

  • Shipping options and costs are displayed during checkout.

  • We use reliable carriers such as UPS, FedEx, DHL, local partners.

  • Expedited and international shipping may be available at an additional cost.

3. Delivery Times

  • Estimated delivery times are provided at checkout and depend on your location.

  • Please note that delivery times are estimates only and may be affected by carrier delays, customs, or unforeseen circumstances.

  • Orders placed during holidays or peak periods may take longer to arrive.

4. Shipping Restrictions

  • Some oversized or heavy items may be subject to special shipping requirements.

  • We currently ship to worldwide.

  • Certain regions may not be eligible for delivery due to carrier limitations.

5. Risk of Loss

  • Once your order is handed over to the carrier, the risk of loss or damage transfers to the customer.

  • Please inspect your order upon delivery and report any damage immediately.

6. Damaged or Missing Items

  • If your package arrives damaged, or if items are missing:

    1. Contact us within 48 hours of delivery.

    2. Provide photos of the packaging and the product(s).

    3. We will assist with replacements, claims, or refunds as appropriate.

7. Tracking Your Order

  • A tracking number will be emailed once your order has shipped.

  • You can use this number to follow your shipment directly on the carrier’s website.

8. International Shipping

  • International orders may be subject to customs duties, taxes, and import fees.

  • These charges are the customer’s responsibility and are not included in the purchase price.

  • Customs processing may delay delivery times.

9. Contact

For shipping questions or issues, please reach out via our Contact Us page or email us at sales@autopartsdepots.com.